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ACCEPT: Social CRM

posted Apr 20, 2010, 6:48 AM by Marco Spruit   [ updated Jun 25, 2010, 2:33 AM ]
Faase, Helms and Spruit received an ACCEPT for the paper Web 2.0 In The CRM Domain: Defining Social CRM which we submitted to the International Journal of Electronic Customer Relationship Management (IJECRM).
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